Conquer Your Next Adventure

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Terms of Service

Last Updated: December 2024

1. Agreement to Terms

By accessing and using ProPeak Travel services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

ProPeak Travel provides adventure travel planning, expedition services, guided climbing tours, and related outdoor adventure services. All services are subject to availability and weather conditions.

3. Booking and Payment

Bookings require a deposit and signed participation agreement. Full payment is due 60 days before departure. Cancellation policies apply based on timing and circumstances.

4. Participant Requirements

Participants must meet fitness requirements, provide medical clearance, and follow all safety guidelines. Age restrictions may apply for certain expeditions.

5. Risk Acknowledgment

Adventure travel involves inherent risks. Participants acknowledge these risks and agree to follow all safety protocols and guide instructions.

6. Limitation of Liability

ProPeak Travel's liability is limited to the cost of services provided. We are not liable for acts of nature, weather conditions, or participant negligence.

7. Force Majeure

We are not responsible for delays or cancellations due to weather, natural disasters, political situations, or other circumstances beyond our control.

8. Intellectual Property

All content, materials, and intellectual property remain the property of ProPeak Travel unless otherwise specified.

9. Governing Law

These terms are governed by the laws of Colorado, United States. Any disputes will be resolved in Boulder County courts.

10. Contact Information

For questions about these terms, contact us at [email protected] or +1 (303) 555-0147.

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect personal information you provide directly, including name, contact details, emergency contacts, medical information, and payment details necessary for expedition planning.

2. How We Use Your Information

• Planning and executing your adventure travel services
• Emergency contact and safety communications
• Processing payments and managing bookings
• Sending service updates and safety information
• Marketing communications (with consent)

3. Information Sharing

We share information only with trusted partners necessary for service delivery (guides, local operators, emergency services) and as required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. You may withdraw consent for marketing communications at any time.

6. Cookies and Tracking

We use cookies to improve website functionality and analyze usage. You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal information as long as necessary for service delivery, legal compliance, and legitimate business purposes.

8. International Transfers

For international expeditions, your data may be transferred to destination countries. We ensure appropriate safeguards are in place.

9. Children's Privacy

We do not knowingly collect personal information from children under 16 without parental consent.

10. Contact Us

For privacy questions or to exercise your rights, contact our Data Protection Officer at [email protected] or +1 (303) 555-0147.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our site.

2. Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

3. Cookie Purposes

• Maintaining your session and login status
• Remembering your preferences and settings
• Analyzing website traffic and performance
• Personalizing content and advertisements
• Providing social media integration

4. Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies may affect website functionality.

5. Third-Party Cookies

We may use third-party services that set their own cookies for analytics, advertising, and social media integration. These are governed by their respective privacy policies.

6. Cookie Duration

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a set period or until manually deleted

7. Your Consent

By continuing to use our website, you consent to our use of essential cookies. For non-essential cookies, we request your explicit consent.

8. Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Information

For questions about our cookie policy, contact us at [email protected] or +1 (303) 555-0147.

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DMCA Policy

Last Updated: December 2024

1. DMCA Compliance

ProPeak Travel respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Copyright Infringement Notification

If you believe your copyrighted work has been infringed, please provide our DMCA agent with the following information:

• Physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

3. DMCA Agent Contact

DMCA Agent: Legal Department
Address: 2847 Mountain View Drive, Boulder, CO 80302
Email: [email protected]
Phone: +1 (303) 555-0147

4. Counter-Notification

If you believe material was wrongly removed, you may file a counter-notification including:

• Your physical or electronic signature
• Identification of removed material and its former location
• Statement under penalty of perjury of good faith belief
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

We may terminate accounts of users who are repeat copyright infringers in accordance with our terms of service.

6. False Claims

Knowingly making false DMCA claims may result in liability for damages, including attorney fees and costs.

7. Processing Time

We aim to process valid DMCA notices within 24-48 hours of receipt during business days.

8. Our Content

All original content on our website is protected by copyright. Unauthorized use is prohibited without written permission.

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GDPR Compliance

Last Updated: December 2024

1. GDPR Overview

The General Data Protection Regulation (GDPR) gives EU residents control over their personal data. ProPeak Travel is committed to full GDPR compliance.

2. Your Rights Under GDPR

• Right to Information: Know how your data is processed
• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to certain types of processing
• Rights Related to Automated Decision Making: Not be subject to automated decisions

3. Legal Basis for Processing

• Contract Performance: Processing necessary for service delivery
• Legitimate Interest: Business operations and safety
• Consent: Marketing communications and optional services
• Legal Obligation: Compliance with applicable laws

4. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and handles data protection inquiries:

Email: [email protected]
Phone: +1 (303) 555-0147

5. Data Transfers

When transferring data outside the EU, we ensure adequate protection through standard contractual clauses or adequacy decisions.

6. Data Breach Notification

We will notify relevant authorities within 72 hours of becoming aware of a data breach and inform affected individuals when required.

7. Consent Management

You can withdraw consent at any time through your account settings or by contacting us. Withdrawal does not affect previous lawful processing.

8. Exercising Your Rights

To exercise your GDPR rights, contact our Data Protection Officer. We will respond within one month and may request identity verification.

9. Complaints

You have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your data properly.

10. Contact Information

For GDPR-related questions: [email protected] or +1 (303) 555-0147